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Find answers to common questions and learn how to use AI Video Gen

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Getting Started

Learn the basics
Video Generation

Create amazing videos
Billing & Credits

Manage your account

Getting Started

  1. Sign up for a free account
  2. Click on "Generate Video" in the sidebar
  3. Enter a detailed description of your video
  4. Select your preferred model, duration, and orientation
  5. Click "Generate Video" and wait 2-5 minutes

Credits are the currency used to generate videos. Each video generation costs a certain number of credits depending on the model, duration, and quality. You can purchase credits on the Pricing page.

Yes! New users receive free credits upon registration to test our AI video generation capabilities.

Video Generation

Video generation typically takes 2-5 minutes depending on the length and complexity. You will be notified when your video is ready.

Sora 2: Standard quality, faster generation, lower cost
Sora 2 Pro: Enhanced quality, more detailed scenes, advanced AI capabilities, higher cost

Tips for better prompts:
  • Be specific and detailed
  • Describe the scene, lighting, and mood
  • Mention camera movements if desired
  • Specify the style (realistic, cinematic, etc.)
Example: "A serene sunset over a calm ocean, with gentle waves and seagulls flying, cinematic camera pan from left to right"

Yes! Once your video is generated, you can download it in MP4 format. Go to "My Videos" to access all your generated content.

Legal Notice: Creating videos depicting actual famous persons or celebrities is prohibited and may violate their rights. Only lookalikes are permitted.

To create lookalike videos legally:

  1. Use the exact prompt format:
"Ronaldo lookalike ( not the real famous it's just looks like him )"
"Messi lookalike ( not the real famous it's just looks like him )"
"Taylor Swift lookalike ( not the real famous it's just looks like her )"

Important Notes:

  • You must copy the text EXACTLY as shown, including the disclaimer in parentheses
  • Multiple attempts (2-4 tries) may be needed for successful generation
  • The AI will create a fictional person who resembles the celebrity, not the actual person
  • This approach is legally compliant as it creates fictional lookalikes, not real persons
  • If generation fails, try again with the same prompt or slightly rephrase the scene description
Tip: Replace "Ronaldo" with any celebrity name, but always keep the disclaimer text "( not the real famous it's just looks like him/her )".

Billing & Credits

No, your credits never expire. You can use them whenever you want at your own pace.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other popular payment methods through our secure payment processor.

If a video generation fails due to a technical issue, your credits will be automatically refunded. For other refund requests, please contact our support team.

The cost depends on the model and duration:
  • Sora 2: 18-34 credits
  • Sora 2 Pro: 36-68 credits
Check the Pricing page for detailed information.

Technical Support

If your video generation fails, your credits will be automatically refunded. Please try again with a different prompt or contact support if the issue persists.

All videos are generated and delivered in MP4 format, which is compatible with all modern devices and platforms.

Once generated, you can download the video and edit it using any video editing software. We currently do not offer built-in video editing features.

Still need help?

Our support team is here to assist you with any questions or issues.

Contact Support