Privacy Policy

Nora's AI Video ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (encrypted)
• Profile information you choose to provide

2.2 Payment Information

When you purchase credits, we collect:

• Billing address
• Payment method details (processed securely by our payment providers)
• Transaction history

2.3 Usage Data

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our service
• Video generation prompts and preferences
• Generated videos and metadata

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

We use your information to:

• Provide, maintain, and improve our AI video generation service
• Process your payments and manage your credits
• Communicate with you about your account, updates, and promotions
• Personalize your experience and recommendations
• Detect, prevent, and address technical issues and security threats
• Analyze usage patterns to improve our service
• Train and improve our AI models (using anonymized data)
• Comply with legal obligations

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Cloud hosting and storage
• Analytics and performance monitoring
• Email delivery services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@noras.ai

We use cookies to:

• Remember your login session
• Store your preferences
• Analyze site traffic and usage patterns
• Deliver personalized content

You can control cookies through your browser settings. Disabling cookies may affect functionality.

Our service integrates with third-party services:

• Payment Processors: Stripe, PayPal
• Analytics: Google Analytics (anonymized)
• Cloud Services: AWS, Cloudflare

These third parties have their own privacy policies. We are not responsible for their practices.

Our service is not intended for children under 18. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

Continued use of our service after changes constitutes acceptance of the updated policy.